Praxedo’s field service mobile app has online/offline capability so your technicians are always connected, no matter what, even in very remote areas.
Praxedo notifies your field technicians if any changes are made to their schedule while on a route. They can confirm with dispatch that they’ll be taking new service calls right from the app.
When your field techs log their activities on the Praxedo mobile app, they’re automatically updating their work progress, keeping dispatch managers constantly in the loop, making it easier to track current or upcoming jobs.
The Praxedo mobile app has embedded navigation tools like Google Maps, Waze, TomTom and Apple Maps for your technicians to get to their destination safely and efficiently.
The mobile device’s map-based view clearly displays their route on a map so they can instantly see where jobs are located. They can also consult nearby warehouses and their available inventory to better locate where to find the spare parts they need.
Your technicians need the Praxedo mobile app to guide them through every service call from start to finish, with access to critical data like work order history and important instructions from the customer.
When your field techs need to know the inventory on spare parts, they’re supplied with information on stock availability such as whether the part is being stored in a warehouse, their vehicle or a coworker’s vehicle.
While on-site, field technicians can look up all the details pertinent to past work orders. This is the info they need to accurately diagnose a malfunction and either take corrective actions or continue with the servicing underway.
Enhanced Praxedo work order forms are easily customizable and feature clickable drop-down menus, check boxes, on-screen signature boxes and an embedded camera module.
Praxedo streamlines data entry for field operations: the tool ensures data quality at the point of entry by performing validation checks, ensuring data accuracy and compliance.
During a service call, field technicians log the materials being used on the Praxedo mobile app. As a result, you can accurately monitor parts volume and easily project purchases and supply levels.
The Praxedo work order app lets your field techs get sign-off from customers right on their phones. It forwards an image of the signature and automatically adds it to the work order report.
Increase productivity.
Secure your cash flow.
Retain customers.
Benefit from end-to-end traceability.
Monitor your activity.